Features

Application Security

Each device is EMV Level 1 & 2 Certified and fully compliant with the Payment Card Industry Data Security Standard (PCIDSS). For an added level of security, we’ve encrypted each device with a unique User ID and secured Password, and nobody else, not even AirPOS will have it

Online Receipt

Our customers will receive a digital receipt via SMS or Email. Stop buying paper rolls, save the Earth.

Track Payment Activity

Complete access to all your daily sales transactions on your mobile. View more sales transactions on your free Web portal service.

Business On The Go

Keep one in your pocket, brief-case or handbag. Each device is about 90g – much lighter than your smartphone. Start accepting cards everywhere.

FAQs


1. How to sign-up?

Apply Online: http://airpos.my/apply-now 
Purchase from one of our Outlets: MyNews KL, Bestari, 7-Eleven (not yet ready)


2. Can I give my customer receipts?

Many customers often crunch up their receipts and throw them in the bin. With AirPOS, we ensure that your customers will receive a digital receipt via SMS or Email. Never lose a receipt again!


3. How long does it take for me to receive money into my bank account?

At 11pm, all of your daily transactions would be scheduled to deposit into your bank account in 2-3 working days. This is called an auto-settlement process allowing us to clear your approved transactions during the day and deposit your daily sales into your company’s bank account.


4. What happens if I lose the device?

Don’t worry you can always purchase another AirPOS and none of the transaction history will be lost. Back to business as usual!


5. Refunds?

a. Accidents happen, charge a wrong amount or double charged a customer (before 11pm)?
Solution: Insert the customer’s card into the AirPOS device and VOID the transaction.
b. After 11pm, your daily transaction history is cleared and you won’t be able to VOID the transaction.
Solution: Don’t worry you will still have a list of your transaction records online and if there are any errors such as a wrong amount or double charge, you could always call our 24/7 Helpdesk Hotline who will help you refund the customer.
Chargeback / Charges: 1.8% (Credit Card transaction), 1.0% (Debit Card transaction). This
is a standard procedure in the payment industry known as chargeback and this happens very rarely compared to online payments since there is less risk when you ask your customers in person for their credit/debit card and check the amount before payment.


7. How soon can I get my device?

Registration would usually take between 2-5 working days (depending on your business documents). Once your application has been approved, it will take 10-14 working
days for us to deliver to you. Register early! Accept Credit & ATM card as fast as possible.


8. Need Further Assistance?

AirPOS product enquiry (Mon-Fri 9am – 6pm): 03-62865267
Facebook Message (24/7): www.facebook.com/airposbyghl
Email: mpos@ghl.com

Contact Us

GHL CardPay Sdn Bhd Company (Reg. No: 586681-A)
C-G-15, Block C, Jln Dataran SD1,
Dataran SD, PJU 9, Bandar Sri Damansara,
52200 Kuala Lumpur, Malaysia
Contact No: +603-6286 3388
+603-62865222 (Customer Service)
+603-62865267 (Product Enquiry)
HDesk@ghl.com (Customer Service)
mpos@ghl.com (Product Enquiry)
www.facebook.com/airposbyghl